What is the focus of your practice?
How is this different than traditional medical practices?
Do you provide primary medical care services?
Do you provide psychotherapy or mental health counseling?
Do you prescribe medications?
What can I expect during my initial visit?
How long are office visits?
How many visits will I need?
Do you make house-calls or provide counseling by phone?
What are your fees and payment options?
Are your services covered by insurance?
Where is your office?
Where should I park?


What is the focus of your practice?

At NIHS, the focus is on each patient's overall wellness -- balancing and bolstering his or her physical health, mental and spiritual strength, and happiness and quality of life. We do this partly through services we provide directly, and partly by working with the patient's other health care providers to ensure coordinated, holistic support.


How is this different than traditional medical practices?

In the Boston area, we're very fortunate to have world-class physicians and physical care. But largely because of insurance restrictions, most physician practices focus entirely on our physical health, with limited time to address our emotional well-being.

At Newton Integrative Health Services, we bridge that gap. We make sure our patients receive integrated, holistic care for their complete well-being, especially in times of health crisis or when they urgently need to make a difficult lifestyle change.


Do you provide primary medical care services?

Our practice is led by Dr. Rachel Katz, a board-certified family physician who is classically trained and licensed in Massachusetts to practice all types of general and family medicine.

While Dr. Katz has many years experience in New England as a primary care physician, that is not the focus of her practice at NIHS. She may conduct limited physical evaluative service where a patient's concerns are related to a physical condition. But she prefers to partner with her patients' primary care physician to ensure total care.

We will ask your permission to contact your primary care physician as needed.


Do you provide psychotherapy or mental health counseling?

We provide short-term mental health counseling to some patients, often in conjunction with other treatment such as nutritional counseling, lifestyle coaching or hypnotherapy. We do not provide extended psychotherapy, but instead maintain a network of excellent psychiatrists, psychologists, and social workers to whom we confidently refer patients.


Do you prescribe medications?

Our emphasis is on natural, non-pharmaceutical therapies that support lifestyle changes, emotional relief or holistic recovery from major health events. When prescription medications are warranted as supplements to these therapies, Dr. Katz will recommend them to her patients' primary care doctor or specialists. Under very limited circumstances, Dr. Katz may write prescriptions directly.


What can I expect during my initial visit?

Your first visit, called an "intake" visit, is unique in that it is not a treatment session. Rather, it's a discussion about you -- your history, your current health and healthcare, your quality-of-life concerns and goals.

In some cases, depending on why you are seeking treatment, Dr. Katz may also conduct a limited physical examination, or request your permission to consult with other doctors who are treating you. Once this is complete, Dr. Katz will explain your treatment options and recommend a course of care.


How long are office visits?

Intake visits are typically an hour, but may last longer depending your availability, the doctor's schedule, and the complexity of what's causing you concern.

Treatment visits are typically 45 to 50 minutes.


How many visits will I need?

That depends entirely on your situation and what you are trying to achieve. For some patients, the top goals can be reached in a few treatments -- between two and six is typical when there's a single, focused goal and no complicating factors.

On the other hand, there are plenty of situations that can only be resolved with months or years of intensive treatment by a specialist. If we can't provide these services directly, we'll refer you to qualified practitioner.


Do you make housecalls or provide counseling by phone?

We find that in-person office visits are the most effective for almost all patients. However, in very limited circumstances, Dr. Katz may be available to meet with you in your home or counsel you by phone. Please tell her if you anticipate that it will be difficult for you to make regular visits to our office.


What are your fees and payment options?

Our fees are very similar to those at other healthcare practices in Greater Boston. We will send our fee schedule and explanation of payment options to you by email -- or discuss with you by phone if you prefer -- in response to your inquiry here.


Are your services covered by insurance?

Some of our more traditional services are covered by most major health insurance plans. Several of our less traditional services are not. In between are services that are reimbursed by some insurance companies at certain levels of coverage, but also others that are rarely covered.

We are glad to assist our patients in seeking reimbursement from their health insurance companies, and at your request, we'll provide the documentation and diagnostic codes that you need to submit with claims. But we do not accept insurance assignment in lieu of payment, which is due as services are rendered.


Where is your office?

Our office is in the heart of Newton Highlands, steps from the T stop on the green line. The building address is 30 Lincoln Street. That is where we will meet you for your appointment unless we arrange otherwise.


Where should I park?

There is metered parking on most streets adjacent to the office. Cost-free parking is available in surrounding neighborhoods that are a 5- to 10-minute walk from the office.